At Ambica Woodmart, we are deeply committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website, purchase our products, or otherwise engage with us. By using our services, you consent to the practices described in this policy.
1. Information We Collect:
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: This includes your full name, email address, telephone number, shipping address, billing address, and any other information you voluntarily provide when creating an account, placing an order, contacting us, or subscribing to our newsletter.
- Payment Information: When you make a purchase, we collect necessary payment details, such as credit card information or other payment method details. Please note that we utilize secure third-party payment processors, and we do not directly store your full credit card details on our servers.
- Order and Transaction Information: Details about the products you purchase, order history, transaction amounts, and shipping details.
- Device and Usage Information: When you visit our website, we automatically collect certain information about your device and how you interact with our site. This includes your IP address, browser type, operating system, referring URLs, pages visited, and browsing patterns. We use cookies and similar tracking technologies for this purpose (please see our Cookie Policy below for more details).
- Communication Data: Records of any communication you have with us, including emails, phone calls, and chat logs.
- Marketing and Communication Preferences: Information about your preferences for receiving marketing communications from us and how you engage with our promotional materials.
2. How We Use Your Information:
We use the collected information for various legitimate business purposes, including:
- Processing and Fulfilling Orders: To process your purchases, arrange for shipping, and deliver the furniture you order.
- Account Management: To create and manage your user account, personalize your experience on our website, and provide customer support.
- Payment Processing: To securely process your payments and prevent fraudulent transactions.
- Customer Communication: To respond to your inquiries, provide order updates, shipping notifications, and other service-related communications.
- Website Improvement and Analytics: To analyze website traffic, understand user behavior, identify trends, and improve the functionality, content, and user experience of our website.
- Marketing and Promotions (with your consent): To send you promotional emails, newsletters, and information about new products, special offers, and company updates. You have the right to opt-out of these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and our legal obligations.
- Security and Fraud Prevention: To protect our website and our customers from unauthorized access, fraud, and other security threats.
3. How We Share Your Information:
We may share your personal information with trusted third parties only when necessary to provide our services or for legitimate business purposes:
- Service Providers: We engage third-party service providers to perform various functions on our behalf, such as payment processing, shipping and logistics, website hosting, email marketing, and analytics. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
- Business Partners (Limited): In limited circumstances, we may partner with other businesses to offer specific products or services. If you choose to engage with these offerings, we may share relevant information with those partners.
- Legal Requirements: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or in response to a valid legal request, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server environments, and internal data protection policies and procedures. However, please understand that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices:
You have certain rights regarding your personal information under applicable data protection laws. These rights may include:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal information we have about you.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal information under certain circumstances.
- Right to Restriction of Processing: You can request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
6. Cookie Policy:
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
- What are Cookies? Cookies are small text files that are stored on your device when you visit our website.
- Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the basic functionality of our website, such as enabling you to log in and make purchases.
- Performance Cookies: These cookies collect anonymous information about how visitors use our website, such as which pages are visited most often. This helps us improve the performance of our site.
- Functionality Cookies: These cookies allow our website to remember your preferences (such as language or region) and provide enhanced features.
- Marketing Cookies: These cookies are used to track your browsing activity across websites to deliver targeted advertisements that are relevant to your interests.
- Managing Cookies: You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may impact the functionality of our website.
7. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the nature of the information and the purposes for processing.
8. Links to Other Websites:
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
9. Children’s Privacy:
Our website and services are not intended for children under the age of [Specify Age, e.g., 18]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.
10. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date below. We encourage you to review this Privacy Policy periodically.
11. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Ambica Woodmart
F-63/A, Road No.3,Industrial area