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Refund and Return Policy

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At Ambica Woodmart, we want you to love your furniture. If something isn’t right, here’s our straightforward policy:

Timeframe:

  • You have 10 days from delivery to request a return or replacement.

Reasons for Return/Replacement:

We accept returns or replacements for:

  • Damaged Products: If your furniture arrives broken or damaged.
  • Defective Products: If your furniture has a manufacturing fault.
  • Not as Described: If the furniture you received doesn’t match what you ordered.

How it Works:

  • Contact Us: If you have an issue, please contact us within 10 days of delivery.
  • Assessment: We’ll work with you to understand the problem. This might involve photos or a visit from our team.
  • Resolution:
    • Replacement: If your product is confirmed damaged or defective, we will offer a one-time replacement.
    • Return & Refund: If a replacement isn’t possible or desired for damaged or not as described items, we’ll arrange a return and refund.

    • Important for Returns:

    For a successful return, please ensure:

    • The product is complete with all original parts and packaging.
    • The product is in unused and undamaged condition.

    We’re here to help you furnish your home beautifully. If you have any questions, please don’t hesitate to reach out to our customer support team.